💰AI and the Global Finance Industry: Competition, Outsourcing and Economic Change.

Artificial intelligence is changing the economics of financial services, with implications for how firms compete, where work is performed and how financial centres sustain their position. This course examines those connections, providing a global perspective on competition, outsourcing and economic change.

Across six lessons, you will explore how AI can affect operating costs, productivity, pricing and business capacity. You will examine how automation interacts with outsourcing and offshoring, and why access to similar technology can produce different outcomes across firms and locations.

The course considers the competitive position of established, emerging and smaller financial centres. It explores how expertise, infrastructure, regulation, reputation and cost influence business decisions, alongside the opportunities and vulnerabilities facing economies concentrated in financial services.

Employment and public finances form an important part of the analysis. You will examine how changes in staffing, recruitment and wages can affect tax revenues, local businesses and demand for services. Throughout, the course distinguishes observed developments from forecasts and scenarios, without assuming that productivity gains automatically create more jobs or inevitably eliminate them.

Designed for finance professionals, business leaders, policymakers and interested learners, this course requires no technical background. By the end, you will have a structured understanding of how AI may reshape the global finance industry and how firms and jurisdictions can assess their options, build resilience and evaluate the results.